My 8-5: Schools for Fools

I have to delay the regularly scheduled program of my weekend in pictures post due to my unreliable internet that won’t let me upload more than 2 photos (I want to post 17). That draft will be put on hold for a little while. I took Monday off to get resettled from the weekend beach trip and went back to work today, somewhat refreshed and with a plethora of bites all over my body that I acquired sometime overnight. I’m hesitant to say they are mosquito bites, because they are all different sizes and I don’t tend to sleep through mosquito’s nipping at me. So for now, they are mystery bites. Just to be sure, I changed the sheets on the bed and cleaned my cell room up a bit just in case the critters began feeding off my dust/filth.

This week makes the fourth week that I’ve been working for a call center here in Chepe. A call center may seem like a menial job in the States, but it’s actually considered one of the highest paying jobs a young person can secure in Costa Rica; due to the high-demand for English speakers. We have to conduct calls entirely in English, even when we get Latin folk asking us if we speak Spanish. The account we work for is an ‘education referral service,’ with a sales feature. What we do is basically call people who have expressed some kind of interest in furthering their education by either filling out aform to win a free ipad2 or to win a $100 Walmart card, and try to convince them to have us refer them to at least 3 schools max (per person) depending on what field they are interesting in studying. Triple sales are made when they agree to allow us to send their information on to 3 schools, doubles are two schools, etc. Our salary is base plus $1 per school we refer them to. The schools pay the company lots of money to refer people to them, and in turn, they still save a ton by having a call center in San Jose where minimum wage is about $4.50/hour. Commission is $1 per sale, and if you are among the Top 5 sellers of the week then your commission is tripled to $3 a sale.

You ain't tryna go to school fool?

I never thought I would get a Bachelor’s degree just to work at a call center in Costa Rica, but this is a temporary position. Praise to Jesus, I’m not really strapped for cash and I mainly got a job just to replenish my bank account and pass the time doing something while I’m here. Don’t be deceived, there are people who maintain themselves and families off this income, especially when they strive to make Top 5- they can end up taking up $500 biweekly. That may not sound like a lot of money but remember  that the  standard of living is much cheaper here and that ends up going a long way.  When I started training, I realized I couldn’t do this job for more than 2 months. The one month anniversary has definitely urged me to start looking into my next (ad)venture. Not that I haven’t gotten a kick out of having so many co-workers, and working with so many guilas (kids) but I also know that besides teaching me how to pitch, manipulate (in a compliant way) and multi-task, I’m not really learning that much here.  Among the deportees, the unprofessionalism and the clear favoritism, I do count on the fact that at the end of the day we are doing a service for folks who are really interested in going back to college. We are giving people schools for future consideration, and it’s an honest business. I sleep well knowing we are not extorting personal information from them, or enrolling them into programs they don’t really want. At the end of the day, they took a first step; they stayed on the  line when they could have just as easily hung up. So if I got them thinking about enrolling in school, it wouldn’t be the worse thing I’ve done in my life.

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6 thoughts on “My 8-5: Schools for Fools

    1. Hey Sean, I’m not sweating it..I’m already plotting my escape. lol I came, I saw, and I’m ready to move on. I felt your comment only needed a pat on the head to be complete. jaja- even the laughs change in Latin America.
      Thanks for stopping by.

  1. Great post.

    I’ve never worked in a call center, but I have family and friends who have done it. I’ve heard the good and that bad about it. Similar to what you said, it’s a good temporary job, but after awhile you know you want to move on to something else. I’m sure that something even better will open up for you and your next adventure will be underway. What’s your ultimate career goal or dream job?

    1. Hey Jsin! Leave it to you to pose a deep question back at me in a comment! lol This is def. not what I aspire to, it’s an ‘in-the-meantime’ filler while I get my things situated back at home. The answer to your question about my career goal will be answered shortly. So…stay tuned!

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